In Control?

Soooo, in tryint to get a hold over my student loans, I emailed the Oberlin Controller's office to look into the status of one of my loans. The response email I received was nothing short of hilarious.

This is the result of our dialogue:
Me to office:
I am the proud holder of a Perkins loan, which I think has
unfortunatelycome into remittance. However, I don't think I've gotten a bill for it yet and don't know if you need my address again or anything like that. If you could please update me on the status of this loan, I will forever be in your debt.

The office to me:

Allison,

Last year on May 26 you sat through an exit interview session regarding the repayment of your Perkins loan. You were encouraged to keep the white exit packet with you at all times because it provided all of the repayment information you need including ACS' website (https://www.acs-education.com ). You were also told that you are required to keep our department or ACS informed of your current address. On your Personal Information Sheet you indicated you were employed through the JET program and working in Japan. If this is true, that is why you are not receiving any mail - your mail isn't going to Japan. Therefore, if it is necessary to update your address, at this time please access ACS' website, click on "How to Register", complete the Borrower Registration page, and update your address on your Account Summary Page. While on your Account Summary Page you can find all the information you need to remind you of the repayment information. Per the information provided you in the exit interview session, your first quarterly payment of $120.00 is due on June 1, 2006. Unless you have continued your education or if you have received some type of def erment or forbearance through your Stafford lender. If so, please let me know and I will provide more specific details as to what you need to do.

First- I would like to note the condecending and aggressive tone this letter presents.
Second- I'm in Japan. Of course I'm not going to take a huuuuuge packet of papers with me in my 60 pound luggage limit.
Third- Note the "you aren't receiving any bills, 'cause you're in Japan..." followed by "your bill will start in June." These two statements seem to be in complete contradiction to each other.

Good job Wedge....